Henry London watches are all covered under a 2 year warranty. To download your guarantee or learn more visit our My Henry section here.
Instructions for all our watches can be viewed and downloaded here.
Yes we do but exclusions apply (please contact us for more information). We now offer free worldwide shipping and estimated delivery time is 5 to 10 working days. For more information view our Delivery and Returns information page.
We have a 30 day returns policy. This applies only in the case that the product and its original packaging is returned in the same condition as when it was received. Customers must return their order within 30 days of receipt to quality for refund/exchange. Find our contact information here.
Yes there is, depending on the severity of the scratch, you can either use the sachet included in your watch box or purchase a lens care kit to polish out any scratches. Please note this may not be possible in all cases. Read our Lens Care page here to determine the best course of action.
We have a simple video which explains how to adjust your bracelet strap length that can be found on our YouTube page here.
If you have a leather strap then it is possible to change it. We have produced a video on how to change your strap which can be found here.
We have a number of stockists across the UK and internationally. Check out our store locator to find your nearest stockist.
Twice a year. All new collections will be announced on our website and social media so make sure you're following us.
Yes, the majority of international customers will have to cover all customs and import taxes upon receipt of their order. There are only a few exceptions to this: United states, Canada, Australia, Norway and Switzerland - for these destinations we will cover the import duties and charges. For more information please contact us.